Privacy & terms.

Who we are

This website is run by Serrano Solutions Security Inc., 28-07 Jackson Avenue, 5th Floor, Long Island City, NY 11101 (“Serrano,” “we” or “us”).

What we collect

We only collect what you choose to send us:

• Consultation form: your name, company or venue, the service you’re interested in, email, phone (optional), timing, budget (optional) and your message.
• Email and phone: whatever you include when you contact us directly.

This website does not use cookies, analytics, advertising pixels or other tracking tools.

Services that help run this website

A few outside companies handle technical parts of the site. Like any website, they may receive basic technical details such as your IP address and browser type:

• Netlify hosts the website.
• Google Fonts supplies the typefaces.
• FormSubmit (formsubmit.co) delivers consultation form messages to our email.

Each of these companies has its own privacy policy.

How we use your information

We use it to reply to you, to see whether we’re the right fit, to plan and provide services, and to consider people for training or jobs. We do not sell or rent your personal information. We only share it with the service providers above, or when the law requires it.

How long we keep it

We keep your information only as long as we need it for the reasons above, or as long as the law requires.

Your choices

You can ask to see, correct or delete the information you’ve sent us. Email margarita@serranosecurityinc.com and we’ll respond within a reasonable time.

“Do Not Track” signals

Because this website doesn’t track visitors, it works the same way whether or not your browser sends a “Do Not Track” signal.

Children

This website is meant for adults. We don’t knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we’ll post the new version here and update the date at the top of this page.

General information only

The content on this website is for general information. It is not an offer, a contract or professional advice. Every engagement is set by a written agreement after a consultation, and the services, staffing and prices depend on that agreement.

No guarantee of outcomes

Professional security reduces risk, but no security provider can prevent every incident. Nothing on this website guarantees a particular result.

Names, venues and press

Venues, events, publications and other names mentioned on this website belong to their owners. Mentioning them describes our team’s past work or press coverage and does not mean they endorse or are affiliated with Serrano. Press articles are published by their own outlets, and we are not responsible for their content.

Links to other websites

This website links to other sites, such as news articles and social media. We don’t control those sites and aren’t responsible for their content or privacy practices.

Training and employment

Completing training with us does not guarantee a New York State security guard registration, a job offer or any number of work hours. Serrano Solutions Security is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other status protected by law.

Questions

Questions about this page? Call (929) 318-2157 or email margarita@serranosecurityinc.com.